Frequently asked questions
Please email me using the contact page or at ecloverdesign@gmail.com for more specific questions.
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Please allow up to 1-2 weeks for your order to process and ship. Although, I usually fulfill orders within 1 week of purchase :)
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us orders ~ 1-2 weeks
international orders ~ 2-8 weeks
I can’t control the speed of which your package arrives, especially when its being sent internationally. Please be patient and don’t hesitate to reach out if you think something went wrong.
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PLEASE BE AWARE OF YOUR COUNTRY’S UNIQUE CUSTOM FEES AND LAWS.
I, Emily Maciejewski, will not be responsible for collecting, remitting, or advertising custom fees. All fees will be collected by your country when the package reaches customs. You have the option to check with your country's customs office to determine what your additional costs will be before buying.
I, EMILY MACIEJEWSKI, AM NOT RESPONSIBLE FOR ANY FEES RELATED TO CUSTOMS OR VAT. PLEASE BE AWARE AND EXPECTANT OF THESE FEES.
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Unfortunately, new rules make it really expensive to ship anything but an envelope overseas :|
If you still want to support me, but you’re overseas, a super affordable method is buying anything that has the “International Small Mail” option (stickers, small prints, etc). This is the cheapest/most affordable mail option I can provide for overseas supporters.
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hey! send me an email and let me know where you are located so I can add it onto my shipping zone for you!
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Currently shipping to the UK is very difficult due to astronomical shipping prices and VAT difficulties. If you are located in the UK and would like to purchase something that says “shipping option unavailable to this location” please send me an email.